Privacy Policy

1. Information We Collect

Most of the information we hold is information you give us directly when you call, text, email, or fill out a form on our website. That typically includes:

• Your name and the phone number or email address we use to reach you.
• The service address where the dumpster is delivered and picked up.
• Project details you choose to share, such as the type of debris, the size you need, and photos you send us.
• Billing information needed to complete payment for your rental.

We ask only for what is necessary to quote, schedule, and complete your service. You are never required to give us more than that.

2. How We Use Your Information

We use the information you provide to quote and schedule your dumpster rental; to confirm delivery times, pickup windows, and any changes to your order; to send invoices and process payment; and to answer questions or resolve concerns about your service. We do not use your information for unrelated marketing, and we do not sell or rent it.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We share it only when it is needed to run the business or required by law — for example, with a payment processor to complete a transaction, or with a disposal facility or local authority when required to handle your debris legally. Any provider we use is expected to protect your information and use it only to perform that service for us.

4. Calls and Text Messages

When you give us your phone number, you agree that we may contact you by phone call or text message about your inquiry, quote, and service — for example, to confirm a delivery window or send a pickup reminder. These messages relate to your rental; message and data rates may apply, and message frequency varies with your order. You can opt out of text messages at any time by replying STOP or by letting us know, and we will reach you by phone or email instead. We do not share your mobile number or your consent to be contacted with third parties for their own marketing.

5. Cookies and Website Analytics

Our website may use standard analytics tools to understand general traffic patterns, such as which pages are visited, how long visitors stay, and the approximate city a visit comes from. This data is aggregated and does not identify you personally; we use it only to improve the site. We do not use tracking cookies beyond what these standard analytics tools set. Most browsers let you block or delete cookies in their settings if you prefer.

6. Data Retention

We keep customer records — contact information, service addresses, and invoices — for about three years to meet normal business and tax record-keeping needs. After that, we securely delete or anonymize them unless a longer period is required by law.

7. How We Protect Your Information

We take reasonable steps to protect the information you share and to limit access to it to the people who need it to serve you. No method of transmitting or storing data is completely secure, so while we work to safeguard your information, we cannot guarantee absolute security.

8. Your Privacy Rights

You may ask us to see the personal information we hold about you, correct anything that is inaccurate, or delete your information. To make a request, contact us at info@dumpsterrentallascruces.com or call (575) 319-8484. We will respond within 10 business days. If we are required to keep certain records by law, we will let you know.

9. Children’s Privacy

Our services are intended for adults arranging waste and debris removal. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

10. Changes to This Policy

We may update this policy from time to time to reflect changes in how we operate or in the law. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review it periodically.

11. Contact Us

If you have any questions about this privacy policy or how your information is handled, please reach out:

Caliche Dumpster Rentals · 1430 E Thorpe Rd, Las Cruces, NM 88001 · (575) 319-8484 · info@dumpsterrentallascruces.com · Se habla español